Get in Touch With MailOrderWeed.caMOW

Have questions about ordering weed online? Our support team is here to help. MailOrderWeed.ca is operated by Dank Cannabis (AGLC License #781882) – your trusted, legal mailorder weed retailer in Alberta.

How to Reach Our Licensed Support Team

Our licensed weed support staff can answer questions about ordering, shipping, or products.

Need Help With Your Order?

If there’s any issue with your order, our team is ready to assist. Please include:

1. Your details

Name, delivery address, and phone number used for the order.

2. The issue

Missing item, wrong item, quality concern, etc.

3. Photos if applicable

Product, packaging, or label to show the issue clearly.

Tip: Contact us as soon as possible so we can resolve it quickly.

Customer Support Hours

We’re available 7 days a week, 9 AM – 11 PM MST.

Orders can be placed securely online 24/7 through our Alberta Menu.

Contact FAQ

How quickly do you reply to messages?

We respond within 24 hours to most inquiries.

Can I order by phone or email?

Orders must be placed securely online through our Alberta Menu.

What if I need help with a previous order?

Include your order number for faster assistance.

Do you offer support outside Alberta?

Yes, our support team can answer questions from anywhere in Canada, though orders currently ship within Alberta.